Tel: +44 (0)1268 724005 | Email: info@o-net.co.uk

May Sale on our e-commerce solution…VR

 

Throughout the month of May enjoy 20% off our e-commerce solution, Virtual Reseller.


With the e-commerce industry continuously performing well in a time of economic uncertainty, now is the time to get your e-commerce solutions in place to take advantage.

Latest forecasts are expecting the $30 billion ecommerce sector to grow 12% by 2013.

You can enjoy 20% off all non-reoccurring costs (Terms and conditions apply. Discount does not apply to hosting and Icecat fees or support costs)

Oakley Software provides the one stop Virtual Reseller e-commerce system for all your needs. Unlike many products, Virtual Reseller provides the front-end “sell” and back-end “buy” functionality, allowing you to sell products that you don’t stock and have them sent directly to your customers, without the handling overhead.

Match your Virtual Reseller solution with the identity of your brand

Oakley Software recognises the need for brand consistency, which is why our Virtual Reseller solution will be created with the look and feel of your brand.

Effortlessly create a personalised store for different user groups

Catalogue management allows you to personalise your virtual store to different user groups. For example you may have one user group that needs access to computer software but not access to computer hardware.

Price Group management allows you to set different pricing strategies for different user bases.

Virtual Reseller is a fully integrated e-commerce solution that can be customised for your business, to cater for your customers’ specific needs. To discuss your requirements and get your discounted solution, contact Oakley Software on 01268 724005. Oakley has been providing Virtual Reseller solutions since 2001.

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Gartner: Software as a service market to grow 17.9 percent to $14.5 billion


According to the latest report by Gartner, North America is generating the most business, but sales are quickly rising in Western Europe and Asia-Pacfic

Global spending on SaaS (software as a service) will rise 17.9% this year to $14.5 billion dollars.

The SaaS market will remain strong through 2015, when spending on the software is expected to hit $22.1 billion, according to Gartner.

The spending rise is attributable to greater familiarity with how SaaS works, growth in related PaaS (platform as a service) offerings, and IT budgeting considerations, Gartner research director Sharon Mertz said in a statement. SaaS products are typically sold via subscription, allowing companies to avoid large up-front licensing fees and capital costs.

North America is the most mature and largest SaaS market, expected to generate $9.1 billion in revenue this year, compared to $7.8 billion last year.

Western Europe’s SaaS spending will generate more than $3.2 billion in 2012, up from $2.7 billion in 2011.

In the Asia-Pacific region, for which Gartner excludes Japan, SaaS revenue will jump from $730.9 million in 2011 to $934.1 million this year.

Japanese companies will spend $495.2 million on SaaS this year, compared to $427 million last year, Gartner said.

SaaS sales in Japan will be driven by CRM (customer relationship management) and collaboration software, “which already have actual demand,” Gartner said.

SaaS spending in Latin America this year will be $419.7 million, compared to $331.1 million in 2011, Brazilian and Mexican companies will account for the majority of sales, with CRM, procurement and ERP (enterprise resource planning) applications the most popular choices, Gartner said.

Meanwhile, Eastern Europe, the Middle East and Africa remain “small and emerging markets overall” with “ongoing infrastructure challenges,” Gartner said.

Overall, the market growth predicted by Gartner is a welcoming boost to the industry and to those looking at software solutions for their organisation.

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CRM Means Business in 2012

Spending on social applications to help sales, marketing and customer service is expected to surpass $1 billion worldwide this year.

According to Forbes, adoption rates have been highest among business-to-consumer (B2C) type organizations, business to business companies are now aggressively investing in social. By year-end 2013, B2B organizations using social CRM applications will represent 25 percent of all projects worldwide, which is an increase from fewer than 10 percent in 2011.

According to Adam Sarner (a research director at Gartner) “Social CRM applications are used by sales, marketing and customer service organizations to encourage the capture and sharing of data among users, ceding levels of decision control to a community. Users include customers, as well as sales, marketing and service organizations, to create brand awareness, gather information, build trust, evaluate decisions, sell and aid post purchase activities. Social CRM applications can have both internal and external company users, and they can be public or private, outsourced or hosted, and make connections to external communities.”

CRM will only work if organisations and communities actively want to use it. If you like many businesses throughout the UK are running small business accounting software such as Sage 50 accounts, it is vital to integrate accounting information within your CRM system.

Then not only can the benefits of accounting software help the accountants within an organisation but also the sales and marketing teams can get access to accounting information, without having to manually enter all the data.

If you require more information on integrating CRM and Sage 50 accounts please contact Oakley Software for more information.

01268 724005

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Why small business need CRM systems to serve customers

The economic climate small businesses are facing makes it vital to understand and target the right customers. Developing a stronger relationship with your existing customers can be the difference between success and failure.

The majority of small businesses in the UK are running Sage 50 accounts to keep in control of finances. However many businesses may be missing out on utilising tools such as Microsoft Dynamics CRM and Sage CRM. These CRM systems provide a great way to build up your relationship with customers.

You can send out targeted communications to customers at the right time and focus on improving the sales function of your business.

With the ever growing presence of social media and the role it can play on the right types of business, it is hardly surprising to see that CRM software such as Microsoft CRM have integrated the social media platforms into the interface.

To get even more out of your business process and improve internal communications, why not think about integrating Sage 50 accounts with the CRM system. At Oakley we provide integration between Sage 50 accounts and Sage CRM/Microsoft Dynamics CRM respectively. This can reduce workloads by up to 50 percent as the data can be replicated through both programs.

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2012: Web, CRM and ERP System Convergence

Enterprises looking for a greater understanding of their business and their customers will drive a bigger convergence between management software for business in 2012.

“Convergence between Web, CRM and ERP systems will move enterprises beyond monolithic systems and more into truly understanding people; streamlining, adapting or eliminating entire business processes; and defining a new world of business analytics that includes social/viral (influence) and transactional (business impact) intelligence”. (David Pennington, director of Microsoft Dynamics CRM, Source: CRM Buyer)

With such a challenging economic climate an understanding of your business is vital to remain competitive and to maximise resource optimisation. The ability to leverage company and employee networks, along with Web data, will be top of mind as a means to enrich customer relationships, contact records and customer engagements in the months to come.

It is vital to invest in the right solutions to enable your business to strengthen its position. For example if you are running Sage 50 Accounts software and you are looking for a CRM system to better link your business areas, Oakley Software provide SIM50 and MIM50. These solutions provide connectivity for Sage 50 Accounts with Sage CRM and Microsoft Dynamics CRM respectively.

For more information please call us on 01268 724005.

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Oakley Global Business Solutions Ltd Wishes you all a Very Merry Christmas and a Happy New Year!

Well 2011 has been an exciting year for us all at Oakley. We have seen a company rebrand, new websites, new staff join us (and sadly some move on to new adventures), the growth of our client base and we have attended some wonderful events.

Towards the end of summer we changed our name from Oakley Integrated Business Solutions Ltd, to Oakley Global Business Solutions Ltd. Along with this we set up our four specialist centres of excellence in Oakley ERP, Oakley Accounting, Oakley Mobile and Oakley Software.

We attended some wonderful events such as Appsworld, Internet World and we also hosted a Sage Accpac ERP event in London. Throughout all of these we met lots of interesting people and are already looking forward to the events of 2012.

Everything that Oakley Global Business Solutions has been through this year would not have been possible without the continued support of our clients. We are in a strong position and are ideally placed to take advantage of the potential of 2012. Let’s make it a good year.

We wish you all a Merry Christmas and a Happy New Year!

Best regards,

All of us here at Oakley Global Business Solutions Ltd

Merry Christmas from Oakley Global Business Solutions Ltd

Image property of http://www.freedigitalphotos.net/images/view_photog.php?photogid=2280

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Boost your business with the advantage of our E-Commerce reseller solution – Virtual Reseller

In today’s connected world it is vital to ensure your business can benefit from the latest technologies and reach out to the channels your customers interact with.

The e-commerce industry continues to perform well in a time of economic uncertainty, with latest forecasts expecting the $30 billion ecommerce sector to grow 12% by 2013.

Oakley Software provides the one stop Virtual Reseller e-commerce system for all your needs. Unlike many products, Virtual Reseller provides the front-end “sell” and back-end “buy” functionality, allowing you to sell products that you don’t stock and have them sent directly to your customers, without the handling overhead.

Match your Virtual Reseller solution with the identity of your brand

Oakley Software recognises the need for brand consistency, which is why our Virtual Reseller solution will be created with the look and feel of your brand.

Effortlessly create a personalised store for different user groups

Catalogue management allows you to personalise your virtual store to different user groups. For example you may have one user group that needs access to computer software but not access to computer hardware.

Price Group management allows you to set different pricing strategies for different user bases.

Virtual Reseller is a fully integrated e-commerce solution that can be customised for your business, to cater for your customers’ specific needs. To discuss your requirements contact Oakley Software on 01268 724005. Oakley has been providing Virtual Reseller solutions since 2001.

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SIM50 now supports Sage 50 Accounts 2012…Keep your sales team and accounts department connected!

 

Oakley Software is pleased to announce that we have recently launched the latest update to our SIM50 product. The update allows our CRM integration module to work with the latest Sage 50 Accounts Software. So if you are running Sage 50 Accounts with Sage CRM, then your life just got easier.

Updates

  • Sage Accounts Custom report writer now interfaces with Sage CRM- SIM50 now enables you to import invoices directly into the CRM database, so the entities show up in reports.

Our new product update will enhance your Sage 50 Accounts and Sage CRM integration. You will still be able to use all the existing features of SIM 50.

  • Enhanced data flow between sales and accounts – the latest account information can be readily available to Sales.
  • Elimination of data entry duplication – automatically publish invoices from CRM through to Sage 50 Accounts rather than entering the data on both.
  • Improved productivity –  the fully synchronised Sage 50 and CRM solution reduces the amount of switching between applications as you can run product customer and order data with the Sage CRM system

SIM50

Better data connectivity for Better Business Intelligence.

For more information please contact Oakley Software

Telephone: +44 (0)1268 724005  or Email: sales@o-net.co.uk

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Oakley Mobile

5 Britannia Court | Wollaston Way | Basildon | Essex SS13 1EU
Tel: +44 (0)1268 724005 | Email: sales@o-net.co.uk

Microsoft Silver Partner and Sage CRM Development Partner

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